SFX Machine RT
Tech Support Page


You can report technical support issues either by e-mail or by using The Sound Guy forum on kvraudio.com.

Most reported problems have been a result of using SFX Machine RT with unsupported host versions. See our Requirements page for a list of supported host apps. Also see the Frequently Asked Questions page for answers to many of the more common questions.

Some known issues:

Please contact us if you encounter any problems. Information like OS version, host software versions, CPU type, RAM, motherboard, graphics card, etc. would be very helpful.

If you are testing in Mac OS X, it's good to know about crash logs. They are located in


(~ means your user home folder). If you experience any crashes, please look in there for the crash log for the host app that crashed and send us the log. It can be very helpful.

For other tech support issues, read the Read Me file and then contact us or report the problem on The Sound Guy forum. We make every effort to respond within 24 hours (and preferably sooner) unless we're on vacation or dead or something. (We're currently in good health and not planning any vacations.)


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